Polityka zwrotu kosztów

Return Policy
We offer a [RETURN_PERIOD]-day return policy. You may request a return within [RETURN_PERIOD] days of receiving your license.

To be eligible for a return, the license must not have been activated or used. A receipt or proof of purchase is required.

To initiate a return, please contact us at [CONTACT_EMAIL]. Returns or cancellations without prior authorization will not be accepted.

For any questions about returns, you can always reach us at [CONTACT_EMAIL].

Damaged or Incorrect Licenses
Please check your license upon receipt. Contact us immediately if your license is defective, does not work, or you received the wrong license. We will evaluate the issue and provide a solution promptly.

Non-Returnable Licenses
Certain licenses cannot be returned once delivered or activated, including [EXAMPLES_NON_RETURNABLE]. Sale licenses and gift cards are also non-returnable. For questions about specific licenses, contact us before purchase.

Exchanges
To exchange a license, cancel your original order (if possible) and, once approved, place a separate order for the desired license.

European Union – 14-Day Cooling-Off Period
If your order is shipped to the European Union, you have the right to cancel or return your order within [EU_COOLING_OFF_PERIOD] days for any reason, without justification. The license must not have been activated or used, and a receipt or proof of purchase is required.

Refunds
After we receive and verify your return request, we will notify you if your refund is approved. Approved refunds will be issued to your original payment method within [REFUND_PROCESSING_TIME] business days. If [REFUND_CONTACT_THRESHOLD] business days have passed since your refund was approved, please contact us at [CONTACT_EMAIL].